12/8/2023 0 Comments Slack stanford“We had a lot of toolkits ready to go for distributed working, and Slack was a big piece of how we planned to keep everyone connected.” Stanford University Service Delivery and Operations Manager Shannon Santanocito By working with Stanford’s Center for Teaching and Learning in Slack, they were able to help faculty and staff transition successfully. Thankfully, the team had already done a lot of planning for getting the campus ready for distributed work prior to the pandemic. When the pandemic hit, Santanocito’s team was informed on a Thursday that all nonessential staff would shift to remote work by that Monday, giving them a weekend to transition. Shannon Santanocito, a service delivery and operations manager at Stanford University, and her team provide a wide range of IT support services. Stanford University Using Slack to transform on-campus staff into a distributed workforce Turns out, careful planning and a bit of prescience made the transition that much smoother. Of respondents who felt that their company was highly prepared, 46% preferred working from home (versus 17% among those who felt their company was not highly prepared).Īt Slack Frontiers, our annual conference focused on transforming how everyone works, we talked with leaders from three very different organizations-Stanford University, Comcast and Booz Allen Hamilton-about how they pivoted to remote work. This was especially true when their leadership already had a remote work plan in place. Yet workers who used Slack, the channel-based messaging platform, were more likely than non-Slack-users to report that their productivity actually improved when working from home. At first, employees new to working from home struggled to maintain productivity and communication. During the beginning of the Covid-19 pandemic, we surveyed nearly 3,000 knowledge workers across all 50 states to understand how they were adapting.
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